Problems with hosting provider

It turns out that from the moment I started trying to migrate the blog to a2hosting I had technical issues that seemed difficult to resolve for them. Everything from site security settings that I could not change that limited using an offline or even the wordpress.com app for posting to timeouts and firewall issues that blocked access to the site. After about 10 hours of back and forth with them, I decided it was simply not worth it. What I had gotten instead of a relatively painless migration which was to move my blogposts and then repoint dns had become a quagmire of issues with their linux support team, how site security plugins worked, how they did not seem able to support blog clients. Its relatively easy to change the DNS pointers back to wordpress.com but then I decided I would just opt for the business plan for the next year and probably onward. I just don’t have the appetite to fix these things with hosting providers.

DNS is still kinda propagating but I can vpn in to the US and push out blog posts so things are good. I think if I try again it will not be with siteground, bluehost, a2hosting or any of them. I may try again by going the Linuz VPS route and setting it all up myself. I just don’t see it happening any time soon.

I don’t feel that my requirements were unique at a2hosting. I just don’t feel they were up to the challenge of a basic workflow I have to publish here. They wanted to whitelist a single client IP address so I could use a blog client but I asked them what happens when I leave here which I will do? Its basic functionality lacking at a2hosting or security run amok and blocking access to how a whole lot of people want to post to their blogs.

Based on this, I cannot recommend a2hosting for wordpress blog hosting. If you want reasons, here are some:

  1. they do not provide a platform easily used to create and post to wordpress blogs.
  2. their very own plugins cause issues with trying to use wordpress
  3. their security wrappers around wordpress cause functionality problems with clients like MarsEdit and the wordpress.com app.
  4. and a whole host of firewall and access issues, apps that could not log in to wordpress, general site malaise, and less than stellar support to tell me it was not possible to be a “road warrior” user. This is something that basic wordpress.com sites handle very well.

So if you are looking to move, consider carefully and perhaps do more diligence even though I asked questions. The hosting providers really do not care if you are one of the lower echelon of users. They make no money off you and create and wall off wordpress installations so basic use cases cannot be accomplished.

If I were to recommend a service, it would be Digital Ocean and setup your own VPS and install wordpress without all the BS. Next year I may go there.

Author: Michael Perry

I've been blogging for over 20 years and now am living in Southeast Asia. The blog is about my slow vagabonding wherever I want to go. My home base is in Cambodia but I'm rarely there.